The Challenge

Overcoming Legacy System Limitations at Qatar Consumer Complex

Qatar Consumer Complex, a prominent retail hypermarket, faced significant operational challenges with its outdated legacy system. The old system was inefficient in handling the diverse needs of a large-scale retail operation, including point-of-sale (POS), inventory management, procurement, accounting, and management of fixed assets.

These inefficiencies hindered their growth and operational effectiveness, leading to delays in processing transactions, inaccuracies in inventory and procurement records, and overall reduced responsiveness in a competitive market. The legacy system’s limitations not only affected day-to-day operations but also impacted strategic decision-making, ultimately stalling the hypermarket’s potential for expansion and innovation.


Year in Operation


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Mega Hypermarkets

The Process

System Implementation and Modernization

To address these challenges, Qatar Consumer Complex implemented our comprehensive ERP system designed to cover all critical aspects of retail management. Our solution integrated seamlessly across various departments, bringing modernization and efficiency. Key implementations included an advanced POS system, streamlined inventory and procurement modules, and robust accounting practices.

Enhancing Accuracy with Technology

To further enhance operational accuracy, the deployment of Portable Data Terminals (PDTs) revolutionized the stock count process at Qatar Consumer Complex.

These devices enabled real-time data capture and improved inventory management, ensuring high levels of accuracy and significantly reducing errors in stock records.


Achieving Enhanced Operational Capabilities

The adoption of our ERP system by Qatar Consumer Complex led to a dramatic transformation in their operational capabilities.

The integration of various modules under a single unified system resulted in enhanced efficiency, accuracy, and productivity. This upgrade significantly improved the daily operations and strategic capabilities of the hypermarket.

Advancements in Inventory Management

Our Portable Data Terminals (PDTs), in particular, have revolutionized the stock count process. These devices streamlined operations, significantly reducing errors and ensuring that inventory management is consistently up-to-date. As a result, Qatar Consumer Complex now enjoys a more robust, scalable, and efficient system that not only meets their current operational needs but also supports their growth and expansion efforts effectively.

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